Contact Us - Deere Employees Credit Union skip to Main Content
CONTACT US

When you call Deere Employees Credit Union, your call is answered by a live person 24 hours a day, 7 days a week.  You’ll find a variety of ways to communicate with us.

Email Us
Use Secure eMailbox in the Contact Us tab inside Online Banking for questions specific to your account or if you have a transaction or change of account request.

Email us your General Credit Union Question here. Our goal is to get back to you within two business hours with an answer. Please do not include non-public personal information such as your account number or balance when contacting us by email.

Mailing Address
Deere Employees Credit Union
P.O. Box 339 . Moline, IL 61266-0339

Visa Payment Mailing Address
DECU Payment Processing
P.O. Box 660493 . Dallas, TX 75266-0493

DECU Information
Call Us 24/7:  (800) 338-6739 or (309) 743-1000

Email Us:  Service@dccu.com
For security purposes, do not include your account number in your message

Text Us:  (309) 213-2100
Available Mon – Fri 8:00am – 5:00pm CST
Quick and convenient way to Text Us your general information questions.
For security purposes, do not include your account number in your message

Visa Credit Card
Member Service (855) 779-1061
Activation (800) 631-3197
Lost/Stolen (800) 449-7728
PIN Selection (888) 886-0083

Debit Card
24/7 Member Service (855) 710-3059
Activation & PIN Selection Line (866) 985-2273

DECU Investment & Retirement Services
(309) 743-1111  Investments@DCCU.com
For security purposes, do not include your account number in your message

Additional Services
Automated Phone Access (800) 635-0277 or (309) 743-1001
After Hour Loans (800) 270-6729
Online Bill Payment Support (888) 918-7427
Fax (309) 743-1100

Routing Number
271186423 Deere Employees Credit Union Routing & Transit number

Branch and Surcharge Free ATM Locations
Click here to find ATM locations nearby.

Locations

Georgia Office

John Deere Commercial Products
   Entrance restricted to employees of this Unit*.

4000 Office:  Located in near the First Aid Office*
Monday, Wednesday, and Friday 8:00 a.m. – 4:30 p.m.
Toll-free (800) 338-6739 or (706) 868-4052
Logans@dccu.com

5000 Office:  Located in Human Resources*
Tuesday and Thursday 8:00 a.m. – 4:30 p.m.
Toll-free (800) 338-6739 or (706) 868-4052
Logans@dccu.com

Illinois Offices

Home Office
3950 38th Avenue . Moline, IL 61265
Monday – Friday 8:00 a.m. – 5:00 p.m.
Email:  Service@Dccu.com

Mailing Address
Deere Employees Credit Union
P.O. Box 339 . Moline, IL 61266-0339

 

Entrance Restricted to employees only of the following Units*.

Deere & Company World Headquarters
   EOB 4th Floor 1S*   
Monday – Friday 8:00 a.m. – 4:30 p.m.
Toll-free (800) 338-6739 or (309) 748-2375
   Jenniferf@dccu.com

John Deere Parts Distribution Center
  Next to the mail room*
Monday – Friday 7:00 a.m. – 4:00 p.m.
Toll-free (800) 338-6739 or (309) 743-1059
  Jacobd@dccu.com

John Deere Harvester Works
   Located across from the V7 Cafeteria*
Monday – Friday 7:00 a.m. – 4:00 p.m.
Toll-free (800) 338-6739 or (309) 743-1029
  Anthonym@dccu.com

Iowa Offices

Entrance Restricted to employees only of the following Units*.

John Deere Davenport Works
   Located next to the cafeteria*
Monday – Friday 7:00 a.m. – 4:00 p.m.
Toll-free (800) 338-6739 or (309) 743-1030
Service@dccu.com

John Deere Des Moines Works
   Building 6, between Human Resources & Medical Department*
Monday – Friday 7:00 a.m. – 4:00 p.m.
Toll-free (800) 338-6739 or (515) 289-3386
Mollyc@dccu.com

John Deere Dubuque
   Located inside the main factory entrance, across from machining *
Monday – Friday 7:00 a.m. – 4:00 p.m.
Toll-free (800) 338-6739 or (563) 589-5468
Mattp@dccu.com

John Deere Financial
   Room A146 across from the cafeteria*
Monday – Friday 8:00 a.m. – 4:30 p.m.
Toll-free (800) 338-6739 or (515) 267-4900
Service@dccu.com

John Deere Intelligent Solutions Group
   Located in the Mercury Building, just outside the visitor’s lobby*
Wednesday 8:00 a.m. – 4:30 p.m.
Toll-free (800) 338-6739 or (309) 743-1072
Service@dccu.com

John Deere Ottumwa Works
Located in BLDG J next to HR/LR offices*
Monday – Friday 8:00 a.m. – 4:30 p.m.
Toll-free (800) 338-6739 or (309) 743-1081
Service@dccu.com

John Deere Waterloo Drive Train Operations
   Across from Z3 Cafeteria – Next to Fishbowl Conf. Room*
Monday –- Friday 7:00 a.m. – 4:00 p.m.
Toll-free (800) 338-6739 or (319) 292-5944
Devonh@dccu.com

John Deere Waterloo Engine Works
   Next to Office Services*
Monday – Friday 7:00 a.m. – 4:00 p.m.
Toll-free (800) 338-6739 or (319) 292-5941
Mattc@dccu.com

John Deere Waterloo Foundry
   Complex 3*
Monday, Wednesday, Thursday, Friday 7:00 a.m. – 4:00 p.m.
Toll-free (800) 338-6739 or (309) 743-1069
dawnh@dccu.com

John Deere Waterloo Product Engineering Center
   Next to the Auditorium*
Monday – Friday 7:00 a.m. – 4:00 p.m.
Toll-free (800) 338-6739 or (319) 292-4353
Mattb@dccu.com

John Deere Waterloo Service Parts Operations
SPO Main Office – Next to Cafeteria Entrance*
Tuesday 7:00 a.m. – 4:00 p.m.
Toll-free (800) 338-6739 or (309) 743-1069
Dawnh@dccu.com

John Deere Waterloo TCAO
   Located by the Gate A Entrance*
Monday – Friday 7:00 a.m. – 4:00 p.m.
Toll-free (800) 338-6739 or (319) 292-5950
Mattc@dccu.com

North Carolina Offices

John Deere Cary* – Cary, NC
2000 John Deere Run . Cary, NC 27513
Located in the Atrium Lobby
Mon, Tues, Thurs, Fri   8:00 a.m. – 4:30 p.m.
Toll-free (800) 338-6739 or (309) 743-1128
Josha@dccu.com

John Deere Turf Care* – Fuquay-Varina, NC
6501 S NC 55 Hwy . Fuquay-Varina, NC 27526
Located in TC Conf Doral
Wednesday  8:00 a.m. – 4:30 p.m.
Toll-free (800) 338-6739 or (309) 743-1128
Josha@dccu.com

Entrance restricted to employees of this Unit*.

North Dakota Offices

John Deere Electronic Solutions
Entrance restricted to employees of this Unit*.

Plant: Inside East entrance of the plant*
Monday, Wednesday, Friday 7:00 a.m. – 4:00 p.m.
Toll-free (800) 338-6739 or (309) 743-1068
   Justink@dccu.com

NPI:  1N-1AVO3 behind security desk in front entrance*
Tuesday 7:00 a.m. – 4:00 p.m.
Toll-free (800) 338-6739 or (309) 743-1068
   Justink@dccu.com

PES:  Inside East Entrance*
Thursday 7:00 a.m. – 4:00 p.m.
Toll-free (800) 338-6739 or (309) 743-1068
   Justink@dccu.com

South Carolina Office

Deere Employees Credit Union
104 Trade Street, Suite G . Greer, SC 29650
Monday – Friday 8:00 a.m. – 5:00 p.m.
Closed for lunch daily 1:00 p.m. – 2:00 p.m.
Toll-free (800) 338-6739 or (309) 743-1114
Julieb@dccu.com

Wisconsin Office

John Deere Horicon Works – Horicon, WI
Located in Building K
Monday-Friday 7:00 a.m. – 4:00 p.m.
Toll-free (800) 338-6739 or (309) 743-1097
Sandis@dccu.com

  Entrance restricted to employees of this Unit.

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