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DEERE EMPLOYEES CREDIT UNION TOPS CALLAHAN’S MEMBER VALUE INDEX

Thank you.  Eight Times Over.

Washington, DC – Deere Employees Credit Union, headquartered in Moline, Illinois was ranked the number one credit union in the nation in the Return to the Member ranking as reported by Callahan & Associates for the first quarter of 2017 with a total value of 100.  This is the eigth consecutive quarter Deere Employees has held the top spot.

  • Deere Employees Credit Union led the $500Million to $1Billion peer group with a Return to Savers Score of 100%, a Return to Borrowers score of 98.68% and a Member Service Score of 100%.  
  • Deere Employees Credit Union also led the industry with the highest ROM score across all peer groups.

Callahan & Associates promotes the philosophy that credit unions exist to serve members, and they developed the Return to the Member (ROM) scoring system to measure how well credit unions follow this philosophy.  Developed by Callahan & Associates in 1996, ROM provides a comprehensive scoring system of member value that looks beyond the traditional safety and soundness issues covered by NCUA’s CAMEL scores and other regulators’ measures.

Kurt Lewin, President and Chief Executive Officer of Deere Employees Credit Union said, “Our top ranking among our peers is a reflection of our commitment to serving our members.  We measure many aspects of service delivery and usage while also monitoring members’ satisfaction with us. Our employees never lose sight of our number one goal:  Providing outstanding service to our member-owners. “

About Deere Employees Credit Union
Deere Employees Credit Union, headquartered in Moline, Illinois serves Deere & Company’s 60,000 world-wide employees and is an exclusive benefit for current and retired Deere & Company employees and their family members.  Offering financial products and services to more than 33,000 members, DECU operates 22 branches located inside John Deere facilities in the Quad Cities, Waterloo, Dubuque and Des Moines, Iowa area plus additional units located throughout the United States.   To learn more about Deere Employees Credit Union, please visit www.DCCU.com.

About Callahan & Associates
Callahan & Associates is dedicated to helping the credit union industry thrive. Our team of experts provides leading research, analytics, networking and consulting solutions. More than 4,000 credit unions and industry suppliers rely on us for the latest data, actionable insights, and benchmarking tools to develop their unique competitive advantages and achieve their strategic goals. Our 30-year history has enabled us to build an unparalleled knowledge transfer consortium which connects the industry’s best minds. To learn how you can join Callahan’s network, please visit www.callahan.com.

TESTIMONIALS

“DECU has always been hands down the best I have experienced with banking. They have always answered any questions and...Read More

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"Carrie Smith is one of the best loan officers that I have ever worked with. She is very personable and...Read More

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"Laura Laxy & Stacy Hageman did an outstanding job helping to execute our home loan. They were professional, responsive and...Read More

"Whose banker calls them to tell them their ARM is going to increase? Ours! Jake has been helpful on each...Read More

"Its always a positive experience at the credit union. People treat you with respect and are interested in satisfying your...Read More

"Laura Laxy was fantastic to work with. She was extremely knowledgeable and very thorough. As always, it was another very...Read More

"I had recently taken out a loan with Deere Employees Credit Union, Brian Steuer made it so easy. Not only...Read More

As a DECU/DCCU member for many, many years, their staff is extremely phone-friendly. It's GREAT to (generally) always hear a...Read More

"I had no issues with the service, Sandi was extremely helpful and helped me secure a financial route to better...Read More

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"First, I just want to say thank you for all of your help along the way. You really helped us...Read More

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