Close
Download Our App!
Effective Tuesday October 17th, we will change our Online and Mobile banking security requirements . . . Read More
Effective Tuesday October 17th, we will change our Online and Mobile banking security requirements . . . Read More

Member Resources

Check out these member resources

As part of our goal to make things easy, here are some Frequently Asked Questions. 

FAQs
Can't find your answer here? Use the search bar at the top of the page or feel free to call us anytime!
question
How can I join the Credit Union?
question
Q: How can I join the Credit Union?

Deere Employees Credit Union serves employees and retirees of Deere & Company and their families, contract employees for John Deere and employees of wholly owned subsidiaries or joint venture of John Deere.  Family members includes spouse, child, parent, sibling, in-law, grandparent, or grandchild of a current DECU member. 

To become a member/owner, simply complete the Online Membership Application. After we have received your application, we will review it for qualification. If qualified to be a member, one of our experienced Member Service Representatives will call you to set up the account in your specifications. You will be required to deposit $25.00 for your share of membership in the Credit Union. Once you join, you are a member for life. No matter where you live, where you work, or for whom - you can still enjoy the same great benefits and services of Deere Employees Credit Union.

question
What is your mailing address?
question
Q: What is your mailing address?

Deere Employees Credit Union | P.O. Box 339 | Moline, IL 61266-0339

question
What is the Credit Union's ABA number or routing number?
question
Q: What is the Credit Union's ABA number or routing number?

Deere Employees Credit Union routing number is 2711-8642-3. An ABA number is a unique number assigned by the American Bankers Association (ABA) that identifies a specific federal or state chartered bank or savings institution. This is also known as a routing number. 

question
Do you have any job openings?
question
Q: Do you have any job openings?

Based in Moline, Illinois, Deere Employees Credit Union serves over 33, 000 members and has over $850 million in assets. We have branch locations inside various John Deere units throughout the country. We offer a great working environment and comprehensive pay and benefit package to include, bonus and profit sharing plans, affordable health, dental, and vision insurance, company paid life and disability insurance, 401k plan with match, and paid vacations and holidays. See our careers page for current opportunities. 

question
How can I order checks?
question
Q: How can I order checks?

You may reorder your checks by logging into Online Banking and selecting the green gear wheel next to your checking account. From the menu, click on "Order Checks" or by calling (800) 338-6739.

question
How can I obtain my account number(s)?
question
Q: How can I obtain my account number(s)?

We would be happy to give this information to you after proper verification of identity. Please contact us at (800) 338-6739. 

question
Do you have a credit card with rewards?
question
Q: Do you have a credit card with rewards?

Yes we do. Our VISA Platinum Plus card has all the great benefits of our VISA Platinum card, plus rewards! For every dollar you spend in purchases, you get one Choice Rewards point. Use your points to choose from travel and merchandise rewards along with event tickets, gift cards and account credits. Rewards are subject to terms and conditions. Applying is easy. You can either fill out an application in Online Banking (once logged in, click on Loan Requests tab), or call us at (800) 338-6739.

question
Do you offer mortgage loans?
question
Q: Do you offer mortgage loans?

Yes we do. We offer mortgage loans for purchasing or refinancing your home. If you are thinking of purchasing or refinancing a home, check out our robust Online Mortgage Loan Center inside Online Banking. Once you log in, click on Loan Requests tab. Then choose to apply for a mortgage loan. This will take you into our Online Mortgage Loan Center. Inside the center you can: •    Learn about purchasing or refinancing a home •    View mortgage rates •    View loan options •    Sign up Rate Tracker, an email notification system for tracking rates •    Apply for a mortgage loan You can also call us at (800) 338-6739 and talk to one of our mortgage loan officers.

question
Can I deposit checks online?
question
Q: Can I deposit checks online?

Yes, we have two ways to remotely deposit checks. eDeposit via Mobile Banking - eDeposit allows you to deposit your checks by taking a picture using your smart phone. You've probably seen advertisements of this type of product on television. Best part is, once the check has been accepted by the credit union, you can destroy it or keep it for your records. You don't have to send it in to the credit union. Over 4,500 members already use eDeposit and love this convenience! If you have not downloaded the mBanking app to your smartphone, you can at your app store. Just search Deere Employees Credit Union, or you can scan the code below to be taken to it at your app store immediately. eDeposit via Online Banking- Instead of using your smart phone to take a picture of the check, you use your flatbed scanner attached to your computer. Again, there will be no need to mail the check to the credit union. 

question
I am locked out of Online Banking, how do I reset my password?
question
Q: I am locked out of Online Banking, how do I reset my password?

On the right side of the main website, click on "Forgot Password/Unlock Account". You will be prompted for your account number, email address we have on file and last name on the account. You will then be emailed a temporary password. The temporary password is valid for 7 days and is case sensitive. Once you enter the temporary password, you will be prompted to create your own. You may also call us at (800) 338-6739 for assistance from one of our representatives.

question
Can I skip a loan payment?
question
Q: Can I skip a loan payment?

You can request to skip a loan payment in Online Banking. On the “Balances” page, click green gear wheel to the left of the loan you wish to skip. Select “Skip a Pay” from the account actions menu. If you are not an Online Banking user, you may call the Credit Union at (800) 338-6739 to request to skip a loan payment. Restrictions may apply.

question
Can I transfer money from my credit union account to an account at another financial institution?
question
Q: Can I transfer money from my credit union account to an account at another financial institution?

Yes. Through Online Banking you can transfer to or from your other institutions free of charge. To ensure this service is available on your account please contact us at (800) 338-6739. 

question
How do I access my VISA card in Online Banking?
question
Q: How do I access my VISA card in Online Banking?

You can track and manage your VISA credit card through MyCardInfo located in Online Banking. While logged into Online Banking, select the Account Information tab towards the top left of the page and click on the Credit Card Link. You may also select the gear wheel to the left of your credit card and click on Manage Card. Both of these options launch to My Card Info where you can make payments and view additional credit card information.

question
How do I make a Credit Card payment in Online Banking?
question
Q: How do I make a Credit Card payment in Online Banking?

While logged into Online Banking, select the Account Information tab towards the top left of the page and click on the Credit Card Link. You may also select the gear wheel to the left of your credit card and click on Manage Card. Both of these options launch to My Card Info where you can make payments and view additional credit card information. If you have additional questions, please contact Member Services at (800) 338-6739.

question
What happened to Quicken Web Connect after Online Banking upgrade?
question
Q: What happened to Quicken Web Connect after Online Banking upgrade?

On Tuesday 1/21/14, Online Banking was upgraded to a new platform. Changing Online Banking platforms requires Intuit the parent company of Quicken and Mint.com to redevelop their download software thus creating an approximate two week window where you will be unable to download your data using the Quicken Web Connect integration. During this time you will be able to login into Online Banking and download the transactions manually. We apologize for any inconvenience this may cause.

question
What do you offer for credit cards?
question
Q: What do you offer for credit cards?

We currently offer two different credit cards. We offer a VISA Platinum card and a VISA Platinum Plus card. The Plus card earns Choice Rewards points that you can redeem for items such as merchandise, gift cards and travel. It's easy to apply for a Deere Employees Credit Union VISA Credit Card. Simply log into Online Banking and click on Loan Requests tab. From there you can choose to apply for a credit card. Or if you do not use Online Banking you can call us at (800) 338-6739 and apply over the phone.

question
How do I apply for a mortgage pre-approval?
question
Q: How do I apply for a mortgage pre-approval?

To get a pre-approval, you can log into Online Banking and click on Loan Requests tab. From there, choose Mortgage Application. This application takes about 25 minutes to complete and a credit report will be pulled at that time. You will find that you must put in a certain dollar amount that you are realistically looking for and the purchase address you use would be "unknown". Once we have the mortgage loan application, one of our loan officers will contact you within 24 hours to review your loan application. Please note that all the numbers used in the application are preliminary and can be revised. If you are not an Online Banking user, you can give us a call at (800) 338-6739. We will be glad to help with the application.

question
Where can I find my tax information?
question
Q: Where can I find my tax information?

1099 INT forms will be mailed to members if dividends are $10 or more. You can also find your tax information on the December statement or if you are an Online Banking user, by clicking eStatements under the Account Information, then Tax Forms.  Please contact us for Member Services at (800) 338-6739 for more assistance.

Contact Us
Click here to contact us by location
Stay in-the-know
Sign up to receive the latest financial news and information from DECU.