Check out these member resources
As part of our goal to make things easy, here are some Frequently Asked Questions.
How can I join the Credit Union?
Only John Deere Employees and their families are eligible to join Deere Employees Credit Union. To become a member/owner, simply complete the Online Membership Application. After we have received your application, we will review it for qualification. If qualified to be a member, one of our experienced Member Service Representatives will call you to set up the account in your specifications. You will be required to deposit $25.00 for your share of membership in the Credit Union. Once you join, you are a member for life. No matter where you live, where you work, or for whom – you can still enjoy the same great benefits and services of Deere Employees Credit Union.
What is your mailing address?
Deere Employees Credit Union | P.O. Box 339 | Moline, IL 61266-0339
What is the Credit Union's ABA number or routing number?
Deere Employees Credit Union routing number is 2711-8642-3. An ABA number is a unique number assigned by the American Bankers Association (ABA) that identifies a specific federal or state chartered bank or savings institution. This is also known as a routing number.
Do you have any job openings?
Based in Moline, Illinois, Deere Employees Credit Union serves over 38,000 members and has over $984 million in assets.
You’ll enjoy a great working environment, comprehensive pay and benefit package to include, bonus and profit sharing plans, affordable health, dental, and vision insurance, company paid life and disability insurance, 401k plan with match, and paid vacations and holidays. See our careers page for current opportunities.
How can I order checks?
You may reorder your checks by logging into Online Banking and selecting the green gear wheel next to your checking account. From the menu, click on “Order Checks” or by calling (800) 338-6739.
How can I obtain my account number(s)?
We would be happy to give this information to you after proper verification of identity. Please contact us at (800) 338-6739.
Do you have a credit card with rewards?
Yes we do. The DECU Signature card pays 1.5% Cash Back for every purchase. No rotating categories or Sign-ups to earn Cash Back.
Our VISA Platinum Plus card has all the great benefits of our VISA Platinum card, plus rewards! For every dollar you spend in purchases, you get one Choice Rewards point. Use your points to choose from travel and merchandise rewards along with event tickets, gift cards and account credits.
Rewards are subject to terms and conditions. Applying is easy. Log-in to Online Banking and select “Loan Request” from the menu, then select Apply for a Loan or call us at (800) 338-6739.
Do you offer mortgage loans?
Yes we do. We offer mortgage loans for purchasing or refinancing your home.
If you are thinking of purchasing or refinancing a home, check out our robust Online Mortgage Loan Center inside Online Banking. Once you log in, click on Loan Requests tab.
You can then select Adjustable Rate Mortgage Application or the Fixed Rate Mortgage Application. This will take you into our Online Mortgage Loan Center.
Inside the center you can: • Learn about purchasing or refinancing a home • View mortgage rates • View loan options • Sign up Rate Tracker, an email notification system for tracking rates •
To Apply for a mortgage loan, you can also call us at (800) 338-6739 and talk to one of our mortgage loan officers.
Can I deposit checks online?
Yes, we have two ways to remotely deposit checks. eDeposit via Mobile Banking – eDeposit allows you to deposit your checks by taking a picture using your smart phone. Best of all, you can do this from anywhere you are without having to come to the credit union. You’ve probably seen advertisements of this type of product on television. Best part is, once the check has been accepted by the credit union, you can destroy it or keep it for your records.
Download the Mobile Banking app to your smartphone, at the Google Play or Apple Stores. Just search Deere Employees Credit Union.
I am locked out of Online Banking, how do I reset my password?
On the right side of the main website, click on “Forgot Password/Unlock Account”. You will be prompted for your account number, email address we have on file and last name on the account. You will then be emailed a temporary password. The temporary password is valid for 7 days and is case sensitive. Once you enter the temporary password, you will be prompted to create your own. You may also call us at (800) 338-6739 for assistance from one of our representatives.
Target Stores recent fraud in the news
Recently, there has been some media attention surrounding a major retailer, Target that was a victim of a recent security breach. The reported incident involves confirmed unauthorized access to this merchant’s database of customer card data. This card data may have been exposed on transactions conducted from November 27, 2013 to December 15, 2013. We are working diligently with our card processor to gather as much information as possible surrounding the breach and to determine the impact on our cardholders as well as a list of cards that were affected. Should fraud occur on your account you are not liable for any unauthorized use. We take fraud very seriously and are working diligently to protect our member data.
Can I skip a loan payment?
You can request to skip a loan payment in Online Banking. On the “Balances” page, click green gear wheel to the left of the loan you wish to skip. Select “Skip a Pay” from the account actions menu. If you are not an Online Banking user, you may call the Credit Union at (800) 338-6739 to request to skip a loan payment. Restrictions may apply.
Can I transfer money from my credit union account to an account at another financial institution?
Yes. Through Online Banking you can transfer to or from your other institutions free of charge. To ensure this service is available on your account please contact us at (800) 338-6739.
How do I access my VISA card in Online Banking?
You can track and manage your VISA credit card through MyCardInfo located in Online Banking. While logged into Online Banking, select the Account Information tab towards the top left of the page and click on the Credit Card Link. You may also select the gear wheel to the left of your credit card and click on Manage Card. Both of these options launch to My Card Info where you can make payments and view additional credit card information.
How do I make a Credit Card payment in Online Banking?
While logged into Online Banking, select the Account Information tab towards the top left of the page and click on the Credit Card Link. You may also select the gear wheel to the left of your credit card and click on Manage Card. Both of these options launch to My Card Info where you can make payments and view additional credit card information. If you have additional questions, please contact Member Services at (800) 338-6739.
What happened to Quicken Web Connect after Online Banking upgrade?
On Tuesday 1/21/14, Online Banking was upgraded to a new platform. Changing Online Banking platforms requires Intuit the parent company of Quicken and Mint.com to redevelop their download software thus creating an approximate two week window where you will be unable to download your data using the Quicken Web Connect integration. During this time you will be able to login into Online Banking and download the transactions manually. We apologize for any inconvenience this may cause.
What do you offer for credit cards?
We currently offer two different credit cards. We offer a VISA Platinum card and a VISA Platinum Plus card. The Plus card earns Choice Rewards points that you can redeem for items such as merchandise, gift cards and travel. It’s easy to apply for a Deere Employees Credit Union VISA Credit Card. Simply log into Online Banking and click on Loan Requests tab. From there you can choose to apply for a credit card. Or if you do not use Online Banking you can call us at (800) 338-6739 and apply over the phone.
How do I apply for a mortgage pre-approval?
To get a pre-approval, you can log into Online Banking and click on Loan Requests tab. From there, choose Mortgage Application. This application takes about 25 minutes to complete and a credit report will be pulled at that time. You will find that you must put in a certain dollar amount that you are realistically looking for and the purchase address you use would be “unknown”. Once we have the mortgage loan application, one of our loan officers will contact you within 24 hours to review your loan application. Please note that all the numbers used in the application are preliminary and can be revised. If you are not an Online Banking user, you can give us a call at (800) 338-6739. We will be glad to help with the application.
Where can I find my tax information?
1099 INT forms will be mailed to members if dividends are $10 or more. You can also find your tax information on the December statement or if you are an Online Banking user, by clicking eStatements under the Account Information, then Tax Forms. Please contact us for Member Services at (800) 338-6739 for more assistance.
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