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NEED ASSISTANCE

If you have a question that is specific to your account or have a transaction or change of account request, please email us through the Secure eMailbox located inside Online Banking.

If you have a general Credit Union question, please click the chat online option on the right hand side of the website. If you are unable to find the answer to your question, please use the find the location you’re trying to reach below and give us a call or come into the branch.

Email Us

If you have a question that is specific to your account or have a transaction or change of account request, please email us through the Secure eMailbox located inside Online Banking.

If you have a general Credit Union question, please email us your question here.  Our goal is to get back to you within two business hours with an answer.

DECU Information (800) 338-6739 or (309) 743-1000

Visa Credit Card

Member Service (855) 779-1061
Activation (800) 631-3197
Lost/Stolen (800) 449-7728
PIN Selection (888) 886-0083

Debit Card

24/7 Member Service (855) 710-3059
Activation & PIN Selection Line (866) 985-2273

Additional Services

Automated Phone Access (800) 635-0277 or (309) 743-1001
After Hour Loans (800) 270-6729
Online Bill Payment Support (888) 918-7427
Fax (309) 743-1100

Routing Number

Deere Employees Credit Union Routing & Transit number is 271186423.

Branch and Surcharge Free ATM Locations

Click here to find ATM locations nearby.

ASK US A QUESTION

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TESTIMONIALS

“DECU has always been hands down the best I have experienced with banking. They have always answered any questions and...Read More

"I was asked: "What is the most important improvement we could make to the vehicle loan process?" I honestly couldn't...Read More

"Being retired military, I joined the Pentagon Federal Credit Union over 45 yrs ago. I noticed as they grew larger,...Read More

"Carrie Smith is one of the best loan officers that I have ever worked with. She is very personable and...Read More

"The primary reason would be that I am confident if I recommended someone to use DECU that they would receive...Read More

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