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Introducing:  DECU's New Visa® Signature Credit Card offering you a premium card experience

  • Earn 1.50% Cash Back on Every Purchase
  • No Rotating Categories or Sign-ups to earn Cash Back
  • $50 Bonus Cash for first $750 spent in first 90 days
  • No Cash Back Limits
  • Rewards Do Not Expire
  • Concierge Service

And look at these Benefits - available on DECU Credit Cards

 

Manage Your Account Online

Manage your Visa account from the convenience of your own device - laptop, desktop, tablet or smart phone - 24 hours a day, 7 days a week.

  • Transfer your payment online or using our Mobile App 
  • Make payments
  • Report your card lost or stolen
  • Dispute fraudulent charges
  • Check your balance
  • View transactions
  • Free Access to your FICO® Score
  • Learn about your FICO® Score
  • New CU REWARDS MALL with exciting new rewards redemption options
  • Improved online and mobile banking enhancements
FICO® is a registered trademark of Fair Issac Corporation in the United States and other Countries

Big Protection in a Tiny Chip.

Deere Employees Credit Union Visa® Credit Cards come with chip technology built right in. This tiny chip protects your card information in a big way. More places than ever now accept Visa credit cards. Whether you check out using chip technology or swipe your card, you can pay with confidence worldwide.

Our Visa Platinum Plus card has all the great benefits of our Visa Platinum card, plus rewards! For every dollar you spend in purchases, you get one rewards point. Use your points to choose from travel and merchandise rewards along with event tickets, gift cards and account credits. Rewards are subject to terms and conditions. Click here to learn more about CURewards.

Click here to see our Visa® Credit Card Rates.

FAQs
Get Answers To Your Most Common Questions
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Which DECU Visa Card is Best?
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Q: Which DECU Visa Card is Best?

DECU offers three Credit Card Programs:  Platinum, Platinum Plus and Signature.  Depending upon how you use your card, our three card programs pay you back with a Lower Interest Rate, Merchandise and Travel Rewards or 1.5% Cash Back

DECU Visa Signature offers 1.5% Cash Back, every day, on every purchase and no rotating categories

DECU Visa Platinum offers a lower interest rate, which may benefit you if you cary a balance - up to 1% less than Platinum Plus

DECU Visa Platinum Plus offers rewards, one point per dollar spent.  Redeem Points for Travel Rewards, Merchandise, Gift Cards or redeem points as a cash rebate to your DECU savings or checking account or Visa statement credit.

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How do I activate my Visa Credit Card?
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Q: How do I activate my Visa Credit Card?

You may activate your Visa credit card by calling the number listed on the sticker on the front of the card or by calling Visa Card Services at 1-800-631-3197 24 hours a day, 7 days  a week.

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What is the 24/7 Visa Member Service phone number?
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Q: What is the 24/7 Visa Member Service phone number?

Simply dial 1-855-779-1061 for 24/7 service to your DECU Visa credit card.

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Are there currency conversion fees to use my Visa Credit Card in a foreign country?
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Q: Are there currency conversion fees to use my Visa Credit Card in a foreign country?

DECU does not charge a conversion fee to use your DECU Visa credit or Visa debit card out of the country. 

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How do I make a Credit Card payment in Online Banking?
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Q: How do I make a Credit Card payment in Online Banking?

While logged into Online Banking, select the Credit Card tab and then select the Credit Card Link.You may also select the Orange Gear Wheel to the left of your credit card and click on Manage Credit Card. Both of these options take you to your card management page where you can make payments and view additional credit card information. If you have additional questions, please contact Member Services at (800) 338-6739.

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Do you have a Credit Card with rewards?
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Q: Do you have a Credit Card with rewards?

Yes we do. Our Visa Platinum Plus card has all the great benefits of our Visa Platinum card, plus Rewards! For every dollar you spend in purchases, you earn rewards points. Use your points to choose from travel and merchandise rewards along with event tickets, gift cards and account credits. Rewards are subject to terms and conditions.

Plus, the New DECU Visa Signature Card offers 1.5% Cash Back.  No rotating categories, no limits, Rewards do not espire and there is No Annual Fee.

Applying for your DECU Visa is easy.You can either complete an application in Online Banking (once logged in, click on Loan Requests tab), or call us at (800) 338-6739.

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How do I track my Visa Credit Card activities?
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Q: How do I track my Visa Credit Card activities?

You can track and manage your Visa credit card through Online Banking. While logged into Online Banking, select the Credit Card tab located on the menu and click on the Credit Card link. You may also select the Orange Gear Wheel to the left of your credit card and click on Manage Credit Card. Both of these options launch to where you can make payments and view additional credit card information. If you are not an Online Banking user, you may call Visa Card Services at 1-855-779-1061.

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Can I get my Credit Card interest rate lowered and do you match other credit union's interest rates?
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Q: Can I get my Credit Card interest rate lowered and do you match other credit union's interest rates?

DECU offers Best in Market rates for all deposit and loan products.  We do not match competitor rates on credit cards nor do we lower the interest rate on cards. We monitor our cards based on credit scores and adjust the rate according to our credit card agreement.

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Can I set up automatic payments from the Credit Union to my Visa credit card?
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Q: Can I set up automatic payments from the Credit Union to my Visa credit card?

Yes, while logged into Online Banking, select the Credit Card tab located on the menu and click on the Credit Card link. You may also select the Orange Gear Wheel to the left of your credit card and click on Manage Credit Card. Both of these options launch to where you can set up an Automatic recurring payment and view additional credit card information. If you are not an Online Banking user, you may call Visa Card Services at 1-855-779-1061.

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Where do I send my Credit Card payments?
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Q: Where do I send my Credit Card payments?

While logged into Online Banking, select the Credit Card tab and then select the Credit Card Link. You may also select the Orange gear wheel to the left of your credit card and click on Manage Credit Card. Both of these options take you to your card management page where you can make payments and view additional credit card information. You may make payments in Online Banking. Once logged in, click on the Credit Card link.  You may also select the Orange gear wheel to the left of your card and click Manage Credit Card.  

Don't have Online Banking? Sign up today and join thousands of other credit union members in a safe and easy way to bank!

PLEASE NOTE our new payment mailing address effective February 18, 2017:

       DECU Payment Processing
       P.O. Box 660493
       Dallas, TX 75266-0493

If you have additional questions, please contact Member Services at (800) 338-6739.

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How can I close/cancel a Visa Credit Card account?
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Q: How can I close/cancel a Visa Credit Card account?

To close a Visa credit card, you can send a secure email through Online Banking. Once logged in, click on the Contact Us tab and select Secure eMailBox.

If you are not an Online Banking user, you can contact the Credit Union Loan Servicing Department at (800) 338-6739.

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Can I request a Credit Card limit increase online?
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Q: Can I request a Credit Card limit increase online?

You can apply for a Visa credit card limit increase in Online Banking. Once logged in, click on the Loan Requests tab or call us at (800) 338-6739.

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How do I find out about the purchases appearing on my Credit Card statement?
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Q: How do I find out about the purchases appearing on my Credit Card statement?

In most cases, a phone number is listed next to the merchant name on the card statement. If you think the charge is not yours, you can file a dispute with Visa Card Services at (855) 779-1061.

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What is the maximum limit on a Credit Card?
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Q: What is the maximum limit on a Credit Card?

Credit limits are based on individual credit history, credit score, income and relationship with the Credit Union.  To learn more you may call us at 1-800-338-6739.

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