Now available are EMV Chip Cards offering you a new level of protection for your debit card transactions. Chip cards are the latest in payment card technology, providing increased acceptance in the U.S. and around the world. Chip cards give you an added layer of protection against fraud for purchases made at the Point-of-Sale and at ATMs. Learn more about Chip Cards here.
Keep your account secure. Get alerts for signature based purchases in real-time and immediately identify potentially fraudulent activity by signing up to receive text or email alert messages sent directly to your mobile device. You decide which notification is right for you, such as exceeding a set amount. Automatically. Signup to receive text or email alerts sent directly to your mobile device. Try it out. Enroll your DECU Visa® Debit or Credit Card here.
If you ever have problems with your debit card or need to order a new card, we’re here for you, too. Just give us a call at (800) 338-6739.
New Deere Employees Credit Union chip-enhanced debit cards contain an embedded microchip. This chip holds information that is encrypted, making it extremely difficult for the card to be copied or counterfeited. Rather than swiping the card, it is inserted into a chip-enabled terminal to complete the transaction. In addition to the embedded microchip, new debit cards will still have a magnetic stripe on the back so purchases can be made by swiping the card at merchants that have not yet switched to chip-enabled terminals.
Dial (866) 985-2273 to activate your debit card.
If you are experiencing issues, please contact member services at (800) 338-6739 for assistance.
The Credit Union does not charge a conversion fee to use your debit card out of the United States.
Yes, you can. To use your debit card internationally, please contact the Credit Union at (800) 338-6739 with your travel dates and the country/countries you are traveling to.
To mark your Visa credit card for travel please call Visa Card Services at (855)710-3059. You may also do this through Online Banking. Within Online Banking, under Account Information tab, click on the Credit Card Link. You may also select the gear wheel to the left of your credit card and click on Manage Card. Both of these options launch to My Card Info page by selecting Account Services link at the top.
Keep track of your Signature based purchases by signing up to receive text or email alerts sent directly to your mobile device. You decide which notification is right for you, such as exceeding a set amount. Learn more by enrolling your DECU Visa Debit or Credit Card here.
It is important for you to keep your contact information up to date. If there are suspicious transactions and our Card Services cannot contact you, the card could be restricted. If you have used an invalid PIN several times your card could be locked out. If you have reached your daily withdrawal limit, this could be another reason your card is not working. Please contact us at (855) 710-3059 or by sending us a message in the Secure eMailbox within your Online Banking account.
A Visa debit card is linked to your checking account and uses funds available for purchases.
A Visa credit card is an open line of credit that you borrow against and are responsible to pay back.
The expiration date on your debit card means that it can be used until the last day of the month shown. A new card is ordered at the beginning of the month in which they expire and then it takes approximately 7-10 business days to receive them.
Yes, the Available Balance on an account reflects pending activity including debit card activity.
Debit cards are not processed locally and can generally take 7-10 business days to be received. We want to help you during this time with whatever you may need. If you haven't already reported your card as lost or stolen, please call us at (855) 710-3059 to do so.
No, the Credit Union does not charge an annual fee for the debit cards.
Yes. Please dial (866) 985-2273 to activate your debit card.
If you are experiencing issues, please contact member services at (855) 710-3059 for assistance.
Please contact the credit union at (855) 710-3059
Yes. When making a withdrawal from an ATM, simply select Savings from the Account menu. Next, enter the amount you want to withdrawal from your available funds. Finally, finish answering any additional questions, and if available, the funds will be disbursed to you.
For Visa Debit Cards please call (866) 985-2273.
For Visa Credit Cards, please call Visa Card Services at (800) 234-5354.
Yes. Howevever, members with only have a savings account may only use their debit card at an ATM machine. A debit card linked to a savings cannot be used at a Point-of-Sale terminal. If you prefer more access - anywhere Visa debit cards are accepted - please call us and we will assist you in opening a checking account.